FanMap.fm ("FanMap", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application at fanmap.fm and any related services (collectively, the "Service").

1. Information We Collect

Information You Provide

Account information: Name, email address, username, and password when you register.
Profile information: Bio, location, profile photo, and social links you choose to add.
Concert data: Events you've attended, memories, photos, videos, setlists, and personal notes you create.
Communications: Messages you send to us, feedback, and support requests.

Information from Third-Party Services

Social sign-in: If you sign in with Google, Spotify, Apple, or Facebook, we receive your name, email, and profile picture from that provider.
Spotify: If you connect Spotify, we access your followed artists and recently played tracks to personalize your experience. We do not access your payment information or play music on your behalf.
Concert data providers: We source event information from Ticketmaster, Setlist.fm, and other public sources to populate our database.

Information Collected Automatically

Usage data: Pages visited, features used, timestamps, and interaction patterns.
Device information: Browser type, operating system, screen resolution, and device identifiers.
Location: Approximate location based on IP address, or precise location if you grant permission (used for nearby event discovery).
Cookies: We use essential cookies for authentication and optional analytics cookies with your consent.

2. How We Use Your Information

Provide, maintain, and improve the Service
Create and manage your account
Display your concert history, memories, and social connections
Personalize event recommendations and artist suggestions
Send transactional emails (welcome, password reset, event reminders)
Send marketing communications (with your consent; you can opt out anytime)
Analyze usage patterns to improve features and performance
Detect and prevent fraud, abuse, and security threats
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

Other users: Your public profile, concert history, and shared memories are visible to other FanMap users based on your privacy settings.
Service providers: Third-party vendors who help us operate the Service (hosting, email delivery, analytics). These providers are contractually bound to protect your data.
Legal requirements: When required by law, court order, or to protect the safety and rights of FanMap and its users.

4. Data Storage and Security

Your data is stored on Microsoft Azure servers in the United States. We use industry-standard security measures including encryption in transit (TLS), encrypted storage, and secure authentication (bcrypt password hashing, JWT tokens). However, no method of transmission or storage is 100% secure.

5. Your Rights and Choices

Access and update: You can view and update your profile information at any time from your Profile page.
Delete your account: You can request account deletion by contacting us at hello@fanmap.fm. We will delete your account and associated data within 30 days.
Export your data: You can request a copy of your data by contacting us.
Opt out of marketing emails: Use the unsubscribe link in any marketing email, or update your notification preferences in settings.
Disconnect third-party services: You can disconnect Spotify and other linked services from your Profile settings at any time.
Location permissions: You can revoke location access through your browser settings.

6. Children's Privacy

FanMap is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

7. Third-Party Links

The Service may contain links to third-party websites (ticket sellers, artist pages, venues). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Email: hello@fanmap.fm
Website: fanmap.fm